Support and Contact Us

VMware by Broadcom Support

Broadcom Support

End User Computing Support (Horizon and Workspace ONE)

VMware by Broadcom TAM Support

OARnet customers receive Broadcom Technical Account Manager (TAM) post-sale support at no additional cost. Broadcom TAMs deliver access to VMware experts and tools to help optimize the performance of your implementation. This service includes complimentary Health Analysis and Best Practice Review, Product Information, Upgrade Planning, Support Escalations, Broadcom Portal Permissions and monthly newsletter.

Your Broadcom TAM team can be reached at OARnet-tams.pdl@broadcom.com. The team consists of multiple TAMs who work as a group to cover all of OARnet.

New Sales Opportunities and Contract Support

Jake Lawlis • jake.lawlis@broadcom.com • Account Executive

Phil Philbin • phillip.philbin@broadcom.com • Solution Engineer

OARnet Client Services Support

Please reach out to a VMware by Broadcom representative with OARnet at oarnetvmware@oar.net for assistance with:

  • Account management
  • General inquiries
  • Order submission process or questions
  • Invoicing and billing
  • Portal permissions requests

Carahsoft Quote Request and Price Inquiries

OARnet has contracted with Carahsoft to support quote requests.

You may contact Carahsoft directly to request a quote at: oarnetvmware@carahsoft.com • 888-662-2724.