At Otterbein University, approximately 3,000 students pursue study in areas ranging from the Arts to athletics to community service. It would be no surprise, that in chasing these lofty goals, very few of those students likely grasp a full understanding of the technology infrastructure required for them to achieve success. The job of making sure that infrastructure is running at “four nines,” or 99.99 percent uptime, belongs to Dave Bender, executive director of information and technology services, and he regularly turns to OARnet to help make that happen.